The operator does not transfer personal data to third parties, except in cases provided for by the legislation of the Republic of Kazakhstan, as well as in cases where such transfer is necessary to achieve the processing objectives and is carried out on a lawful basis.
To ensure the operation of the Website and the processing of requests, third‑party services and information systems may be used, for example, analytics services, hosting services, request processing services, and communication services with users.
When using third‑party services, data processing is carried out in accordance with the applicable terms and policies of the respective services.
Transfer of personal data to third parties
Access to personal data is granted only to individuals who need such information to perform their respective job duties.
The operator takes the necessary organizational and technical measures to protect personal data from unlawful access, modification, dissemination, destruction, and other unlawful actions.
Personal data can be processed using both automated and non‑automated methods.
Personal data retention period
Personal data is stored for the period necessary to achieve the purposes of its processing, unless a longer storage period is provided for by the legislation of the Republic of Kazakhstan.
After the processing objectives have been achieved, personal data must be deleted, anonymized, or stored further in accordance with the cases and procedures provided for by the legislation of the Republic of Kazakhstan.
Use of cookies and analytical tools
The website may use cookies and similar technologies to ensure the proper functioning of the site, save user settings, analyze traffic, and improve the user experience.
The website may use web analytics services and advertising tools.
The use of such services may involve the collection of technical information about visits to the Website in accordance with the terms of the relevant services.
The processing of personal data is carried out in compliance with the principles of legality, confidentiality, security, and the prohibition of processing excessive data.
Data processing procedure
Purposes of personal data processing
Depending on the website’s functions being used, the following data may be processed:
Depending on the website’s functions being used, the following data may be processed:
The user has the rights provided for by the legislation of the Republic of Kazakhstan, including the right to:
Request changes or additions to personal data if there are appropriate grounds.
To demand the termination of the processing of personal data in cases provided for by law.
Withdraw consent to the collection and processing of personal data in cases provided for by law.
Please contact the Operator regarding the processing of your personal data.
What personal data do we collect
This Policy applies to the information that the Operator receives from users when they use the SilentSoft.kz website, fill out feedback forms, submit requests, and use other website services.
The operator of personal data is LLP “SilentSoft”, BIN/IIN 241040012926, located at: Almaty, Zhetysu District, Raiymbek Avenue, house 169, office 506, postal code 050050.
The operator takes the necessary legal, organizational, and technical measures to ensure the security of personal data.
The operator strives to prevent unauthorized access, modification, disclosure, destruction, or other unlawful use of personal data.
This Policy defines the procedure for collecting, processing, storing, and protecting the personal data of SilentSoft users.
Last updated on: August 18, 2026.
Last name, first name, patronymic (if available);
Phone number;
Email address;
Organization name;
Position;
Information provided by the user in the text of the inquiry or application;
Information provided by the user when completing a quiz or other interactive forms;
Technical information about the visit to the Website, including IP address, device information, browser information, and user actions on the Website.
The Operator has the right to make changes to this Policy in connection with changes in the legislation of the Republic of Kazakhstan, the operating procedures of the Website, or the services used.
The current version of the Policy is posted on the Website.
The date of the last update is indicated at the beginning of this Policy.
Processing user inquiries and requests.
Communicating with the user regarding issues related to their inquiry or request.
Providing information about the Operator’s products, services, and solutions.
Preparing commercial offers and conducting preliminary consultations.
Improving the operation and content of the Website.
Analyzing website traffic and user behavior.
Ensuring the security and proper operation of the Website.
Complying with the requirements of the legislation of the Republic of Kazakhstan.
To receive information about the processing of one’s personal data.
Оператор: [ПОЛНОЕ НАИМЕНОВАНИЕ КОМПАНИИ]
БИН: [БИН]
Юридический адрес: [АДРЕС]
E-mail: [EMAIL]
Телефон: [ТЕЛЕФОН]
Сайт: [АДРЕС САЙТА]
Legal address: Almaty, Zhetysu District, Raiymbek Avenue, house 169, office 506, postal code 050050